SMTP Configuration

The Simple Mail Transfer Protocol (SMTP) is an internet communication protocol for sending electronic mail. SMTP is used to transmit and receive mail messages by mail servers and other message transfer agents.

You may send authorized email messages to your customers from your control panel. The setting of the mail server is referred to as email configuration. This configuration allows you to send emails directly from your control panel.

For successful communication, accurate data is required. This information will not be shared with anyone else and will only be used for operational purposes. Send a test email to yourself and store it for future reference to guarantee correct mail delivery.

How to setup SMTP Configuration from the OMS?

Follow these steps in order to setup SMTP and configure it:

Go to Settings > Application Settings > SMTP Configuration.

A screen is displayed as shown below in order to configure the settings.

The terms mentioned in the configuration screen are:

• SMTP User ID: Your full email address is your ID.
• SMTP Password : Set a password used to access the ID.
• SMTP Host: The server from where this service is being hosted.
• SMTP Port : The standard TCP port 25 allocated for SMTP is typically used for communication between mail servers.

Select the security on which the mail will be sent.

Once done setup the email which will be the primary email address shown to other customers receiving your email from the service.

Click Save.

Now it’s time to test the email using the “Test Email”.

Click on Test Email.

A prompt to enter the email address will pop up which will be used to test the email.

SMTP Configurations can be saved and edited later for use as shown below.

The saved SMTP configuration can be edited using the pencil icon in the corner left.